Privacy Policy

This Privacy Policy explains how Print Palette handles personal data when people use the website, make an enquiry, upload files, book a consultation, or place an order for photo and art printing services.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

Data category

Data We Collect

We may collect contact details, enquiry content, order and consultation details, file uploads, print specifications, proofing preferences, payment-related information, collection and delivery instructions, and technical data such as device, browser, and usage information. Where files are submitted for review or production, we also process the content of those files to provide the requested printing service.

The categories of data collected depend on how a person interacts with the studio and website.

Collection source

How We Collect Data

We collect personal data from enquiries sent through the website or by email, from consultation appointments, from uploaded artwork and print files, from payment and order records, and from automated interactions with the site. We may also receive information from service providers that support hosting, communications, payments, and site analytics.

Some information is provided directly, while other information is created during file review, ordering, and site use.

Cookie category

Types of Cookies

We may use session cookies, persistent cookies, and similar technologies. Session cookies help the site function during a visit. Persistent cookies may remember preferences or support repeat visits. Analytics cookies help us understand general site performance and usage patterns. We do not use cookies to collect more information than is reasonably needed for these purposes.

Cookie use is limited to operational, preference, and analytics purposes.

User control

Cookie Controls

We use standard cookie controls to support site operation, remember basic preferences, and measure how the site is used. You can manage cookies through your browser settings and, where available, through on-site preference tools. Disabling some cookies may reduce functionality or affect the way pages display.

Browser settings can usually limit or remove cookies, although some site functions may be affected.

01 · Purpose

How We Use Data

We use personal data to respond to enquiries, review image files and print specifications, provide size and paper consultations, prepare quotes, manage test print review and proof approval, produce and package printed items, arrange collection, process payments, maintain records, improve site performance, and meet legal obligations. We may also use contact details to communicate about order status, file issues, or changes relevant to a request or transaction.

Processing is limited to the purposes needed to run the studio and website.

02 · Sharing

Service Providers and Partners

We may share personal data with service providers that support website hosting, communications, file handling, payment processing, analytics, and business administration. We may also share information with production or logistics partners where needed to complete an order, manage proofing, or arrange collection. These parties are expected to handle information for the agreed purpose and to use appropriate safeguards.

Operational partners receive only the information needed to perform their role.

03 · Legal basis

Legal Disclosure

We may disclose personal data where required or authorised by law, regulation, court order, or a lawful request from a government or enforcement body. We may also disclose information to protect our rights, investigate misuse, or respond to a serious safety concern.

Legal disclosure is limited to situations where a valid requirement applies.

Email contact

team@eggusageseal.click

Telephone

+61 411 089 209

Postal address

2812 Cunningham Highway, Willowbank, QLD, 4306

Privacy enquiries

Contact Page

Your Rights

Subject to legal limits, individuals may request access to their personal data, ask for corrections, object to certain processing, or request deletion where retention is not required. Some requests may be declined if we must keep information for legal, security, or operational reasons.

Available rights depend on the nature of the data and the applicable law.

Making a Request

To make a privacy request, provide enough information for us to identify the relevant record and understand the request. We may ask for additional details to verify identity or clarify the scope of the request before responding.

Requests are assessed against identity, scope, and legal retention requirements before action is taken.

Retention of Data

Personal data is retained for the period needed to manage enquiries, complete orders, support proofing and collection, maintain business records, and meet legal, tax, or accounting requirements. When data is no longer required, we take reasonable steps to delete it or de-identify it, unless a longer period is needed for a lawful reason.

We keep data only for as long as needed for the relevant purpose or legal obligation.

Policy Updates

When we make a material change, we will update the policy on the website and take reasonable steps to draw attention to the change where appropriate. The date of the latest revision should be reviewed periodically, as continued use of the site after an update indicates that the revised policy applies.

This policy may be revised to reflect changes in our practices, legal requirements, or site features.